Privacy Policy for ReNovaX

Last updated: 2025

ReNovaX (“we”, “our”, “us”) is committed to protecting your personal information and ensuring transparency in how we collect, use and store your data. This Privacy Policy explains what information we collect, why we collect it, and how it is used.

1. Information We Collect

a) Information You Provide Directly

When you contact us or submit a form, we may collect:

Full name
Email address
Phone number / WhatsApp
City & province
Treatment interests
Photos or medical reports you choose to upload
Any additional information you share voluntarily

b) Automatically Collected Information

When you browse our website, we may collect:

IP address
Device type
Browser information
Pages visited
Cookies & analytics data

2. How We Use Your Information

We use your information to:

Provide medical tourism consultation and recommendations
Communicate with you regarding your treatment options
Connect you with clinics, doctors, and medical coordinators in Turkey
Prepare personalized treatment plans and quotes
Improve our website and user experience
Ensure customer support and follow-up care

We do not sell or share your personal information with unrelated third parties.

3. Sharing Information with Clinics & Medical Partners

We may share relevant information (such as your photos, medical reports, or treatment goals) only with trusted medical partners in Turkey for the purpose of evaluating your case and preparing treatment plans.

We share the minimum information necessary.

4. Data Storage & Protection

We store your information securely using encrypted systems and password-protected platforms.

We take reasonable measures to protect your data from unauthorized access, disclosure or misuse.

5. Your Rights

You may request at any time:

Access to your stored information
Correction or updates
Deletion of your information
To withdraw consent

To do so, contact: [email protected]

6. Third-Party Services

We may use analytics tools (such as Google Analytics) to understand website traffic. These services may collect anonymous statistics but do not identify you personally.