Terms & Conditions for ReNovaX

Last updated: 2025

By using the ReNovaX website or contacting us for treatment coordination, you agree to the following Terms & Conditions.

1. Nature of Our Services

ReNovaX is a medical tourism coordination service.

We are not a medical clinic, hospital, or healthcare provider.

We:

  • connect you with clinics and specialists in Turkey

  • provide consultation and administrative support

  • help coordinate travel, treatment plans and communication

All medical procedures are performed exclusively by licensed medical professionals at partner clinics.

2. No Medical Advice

Information on our website, emails, or consultations:

  • is not medical advice

  • does not replace a licensed physician's evaluation

  • is intended for informational and coordination purposes only

All treatment decisions are made between you and your chosen medical professional.

3. Accuracy of Information

We strive to provide accurate, up-to-date information but cannot guarantee:

  • exact medical outcomes

  • availability of specific doctors or clinics

  • treatment results or timelines

Medical procedures carry risks. You should always discuss risks, benefits and alternatives with your surgeon or doctor.

4. Payments & Pricing

Treatment prices are provided based on clinic evaluations and may vary depending on:

  • medical findings

  • additional procedures

  • pre-operative test results

  • material or implant selection

Travel costs (flights, hotel, insurance) are typically not included unless specified.

5. Liability Disclaimer

ReNovaX assumes no liability for:

  • medical outcomes

  • complications

  • actions or errors of medical staff

  • surgeries, procedures or treatments performed by partner clinics

  • travel-related issues or personal expenses

You agree that all medical responsibility rests with the clinic and specialists providing your treatment.

6. Client Responsibilities

You agree to:

  • provide accurate information and medical history

  • follow your doctor’s instructions before and after the procedure

  • purchase adequate travel and medical insurance

  • ensure passport, visa and travel documents are valid

7. Third-Party Clinics & Partners

ReNovaX collaborates only with reputable clinics. However, we do not own, operate or control them.

You enter into a direct agreement with the clinic providing your treatment.

8. Cancellations

Cancellation policies depend on the clinic or service provider.

ReNovaX does not control or process medical refunds.

9. Website Use

You may not misuse the site, attempt attacks, scrape content, or impersonate others.

All website content is owned by ReNovaX.

10. Governing Law

These Terms & Conditions are governed by the laws of Canada.

11. Contact Us

For questions about these Terms:

[email protected]

+1 (438) 407-3353

© Copyright 2025. ReNovaX. All rights reserved.